52
Appendix
System
does not
respond
to remote
commands.
• Make sure to enter your remote access code correctly (see page
39).
• Make sure you are calling from a touch tone phone. When you
dial a number, you should hear tones. If you hear clicks, the
phone is not a touch tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access
code while your announcement is playing. Try waiting until the
announcement is over before entering the code.
• There may be noise or interference on the phone line you are
using. Press dial pad keys firmly.
System does
not record
message.
• Make sure answering system is on (see page 31).
• Make sure announcement only is off.
Announcement
message is
not clear.
• When you record your announcement, make sure you speak in a
normal tone of voice, about nine inches from the base.
• Make sure there is no background noise (TV, music, etc.) while
you are recording.
Troubleshooting