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ENABLE MORE EFFICIENT COMMUNICATIONS
For optimal efficiency, My Instant Communicator offers
Universal Directory Access through integration with
standard corporate directory applications such as
Lightweight Directory Access Protocol (LDAP) and Active
Directory. This allows users to organize colleagues by
name, by number or by skill, for example.
When a contact is selected, all the communications
options for that person are displayed (e-mail, voice mail,
voice call, video call, IM, add to buddy list, and so on)
and contact can be initiated with the click of a button.
End users are connected with the right person using the
most appropriate method of communications. Gone are
the days of trial and error contact attempts.
Figure 4. “Call by” capabilities for more efficient communications
TAILOR UNIFIED COMMUNICATIONS
FOR YOUR ENTERPRISE
Alcatel-Lucent offers a variety of options that allow you
to tailor My Instant Communicator for your enterprise’s
unique communication processes and infrastructure.
Telephony, one number and messaging services options:
• Alcatel-Lucent 4635/4645 Voice Messaging System (VMS)
or voice-mail ports compliant with Voice extensible
Markup Language (VxML)
• Text-to-speech ports (10 languages available)
• Fax server ports and users for embedded fax option
• Alcatel-Lucent 4980 Softphone (desktop feature-rich
telephony client running on the Windows
®
operating
system)
• Voice encryption through software-based media
encryption for IP softphones
Collaboration services options:
• Audio conferencing ports
• Data conferencing ports (features desktop- and
application-sharing and web presentations)
• Video conferencing enabler to control third-party
video bridges and room systems
Infrastructure options:
• High-availability mode (server redundancy)
• Multisite topology (centralized Alcatel-Lucent unified
communications solution on an Alcatel-Lucent
OmniPCX™ Enterprise Communication Server network)
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Alcatel-Lucent OmniTouch 8600 My Instant Communicator