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56 Model 6751i IP Phone User Guide
Handling Calls
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you
have entered the number. The call goes directly to the extension or outside line you transferred
to. If the party you are transferring the call to does not answer, the transferred call rings back to
your extension.
Consultive Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, remain on the line until the receiving party answers the call.
After consulting with the receiving party, you can either complete the transfer or cancel the
transfer to go back to the original call.
The 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys. Use the
following procedure to transfer a call to another extension. Use the following illustration as a
reference. .
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the UP arrow key. You should hear a dial tone.
3. Dial the extension number (or the outside number) to Party 2. This is the Party for which you
want to transfer Party 1.
4. To complete a "blind" transfer, press the UP arrow key again before the receiving end
answers. To complete a consultive transfer, remain on the line to speak with the Party 2,
before pressing the UP arrow key again to transfer Party 1 to Party 2. To cancel the transfer,
select Cancel on the display screen.
IP Phone UI
Transfer
Key
Goodbye
Services
Hold
Redial
Save
Delete
Swap
Speaker
Mute