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Model 6751i IP Phone User Guide 107
Troubleshooting Solutions
How do I change my user password?
You can change the user password from the IP phone UI or the Aastra Web UI.
1. Press the key and select "Options List" from the Menu.
2. Select User Password and press 4.
3. Enter the current user password and press 4.
4. Enter the new user password and press 4.
5. Re-enter the new user password and press 4.
A message, "Password Changed" displays on the screen.
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
5. Click to save your changes.
For information on how to access the Aastra Web UI, go to the section “Using the Aastra Web UI”
on page 13.
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled
but the decryption process has failed.
Report this error to your System Administrator.
IP Phone UI
Aastra Web UI
Note: By default, the user name is “user” (all lowercase) and the password field
is left blank. If you have forgotten your password, contact your System
Administrator for assistance.
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