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44 CHAPTER 5: STANDARD FEATURES
Placing a Call on
Hold
To place a call on hold:
On an NBX Business Telephone:
1 Press Hold button.
2 To return to the call, press the Access button on which the call originated.
On an NBX Basic Telephone:
1 Press Hold button.
2 To return to the original call, press Call Toggle button.
Alternatively, if you want to put a call on hold in order to dial a second
telephone number:
3 Press Call Toggle button to put the first call on hold.
4 Dial the second telephone number.
5 To return to the original call, press Call Toggle button again.
Transferring a Call When you answer an incoming telephone call, the Transfer feature allows
you to send that call from your telephone to any other internal line and, if
your call permissions allow, to an outside line.
To view your call permissions:
1 Log in to the NetSet utility.
2 Select User Information > Call Permissions.
See your administrator to change your call permissions.
Blind Transfer In a blind transfer, you transfer the call without notifying the recipient.
To send a blind transfer:
1 While on a call, press Transfer button. The system places the caller on
hold and selects a new line.
2 Dial the number to which you want to transfer the call.
3 Press Transfer button as soon as you hear ringing.
4 Hang up the handset.