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ENGLISH
TROUBLESHOOTING
12
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
Pilot will not light Gas supply off Check main / unit gas valves
Air in lines Turn pilot valve on. Attempt to
light pilot every 15 sec.
Pilot valve not on Turn pilot valve on / adjust
Burners won’t light Gas supply off Check main / unit gas valves
Air in lines Turn gas valve on. Attempt to
light pilot every 15 sec.
Pilot burner not lit Turn off gas - allow unit to
vent for 5 minutes. Turn gas
back on and light pilot
One burner assembly
won’t light
Control not on Turn control knob to ON
Set to desired setting when lit
Water in burner Remove burner and dry
thoroughly
Damaged gas control valve,
burner or other internal
component
Contact Authorized Wells
Service Agency for repairs
Portions of a burner won’t light or
have erratic flame
Burner wet or flame opening(s)
clogged
Clean and dry burner
Burner not hot enough Temperature control not set Adjust for desired temperature
Shutter or nozzle out of
adjustment
Contact qualified technician for
adjustment
Damaged gas control valve,
burner or other internal
component
Contact Authorized Wells
Service Agency for repairs
NOTE: There are no user serviceable components in the burner assemblies or in the control valves.
In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
164 307737 OpManual for HDCR-Series Char-Rock Broilers