17
VQT5A86
Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Products Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because
of a defect in materials or workmanship,
Panasonic Consumer Marketing Company of
North America (referred to as “the warrantor”)
will, for the length of the period indicated on the
chart below, which starts with the date of original
purchase (“warranty period”), at its option either
(a) repair your product with new or refurbished
parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or
refund will be made by the warrantor.
During the “Labor” warranty period there will be
no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. This
Limited Warranty excludes both parts and labor
for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only
applies to products purchased and serviced in
the United States or Puerto Rico. This warranty
is extended only to the original purchaser of a
new product which was not sold “as is”.
Mail-In Service--Online or Telephone
Repair Request
Online Repair Request
To submit a new repair request and for quick repair
status visit our Web Site at www.panasonic.com/
repair.
Telephone Repair Request
You may contact us at : 1-800-211-PANA (7262)
When shipping the unit, carefully pack, include
all supplied accessories listed in the Owner’s
Manual, and send it prepaid, adequately insured
and packed well in a carton box. When shipping
Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as
Panasonic is committed to providing the most up
to date information. Include a letter detailing the
complaint, a return address and provide a
daytime phone number where you can be
reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY
PERIOD, THE PURCHASER WILL BE REQUIRED
TO FURNISH A SALES RECEIPT/PROOF OF
PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE
REPAIR OF ANY UNIT RECEIVED WITHOUT
SUCH PROOF OF PURCHASE.
Limited Warranty Limits And
Exclusions
This warranty ONLY COVERS failures due to
defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT
COVER damages which occurred in shipment,
or failures which are caused by products not
supplied by the warrantor, or failures which result
from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment
of consumer controls, improper maintenance,
power line surge, lightning damage,
modification, introduction of sand, humidity or
liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the
product, or service by anyone other than a
Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of
God.
Product or Part Name Parts Labor
Wireless Speaker
System
1 Year 1 Year
All included
Accessories
(Except
Non-Rechargeable
Batteries)
90 Days
Not
Applicable
Only
Non-Rechargeable
Batteries
10 Days
Not
Applicable
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