NetPerform™ Optimization Services
At Emerson Network Power, we understand the importance of reliable equipment – it’s critical to both
your business and your bottom line. That is why we offer a wide array of services to meet all of your
network infrastructure needs.
Customer Management (Pre Shipment)
NetSure4000Series@Emerson.com
Pricing and availability
[1]
, quotes, purchase orders,
expediting requests and order tracking.
Customer Support Center (Post Shipment)
ESNACustomerSupportCenter@Emerson.com
After an order has shipped, contact our Customer
Support Center with related questions, concerns
or claims.
DCpower.Spares@Emerson.com
OSP.Spares@Emerson.com
Pricing and purchase orders for spare parts,
including but not limited to breakers, cables,
fuses, rectifier fans, misc. breaker and fuse
panels, enclosure fans, doors and switches, etc.
DCpower.Repair@Emerson.com
Creates and processes RMAs for depot repair
and refurbishment. Determines repair and
refurbishment lead times and pricing based on
warranties/contractual agreements. Provides
repair shipping information and status.
DCpower.TAC@Emerson.com
OSP.TAC@Emerson.com
Answers technical product and system questions;
determines status of warranties and contractual
agreements for repair.
[1]
Contact DC Power Spare Parts for parts and accessories.
For More Information
To learn more about service offerings from Emerson Network Power, please contact your sales
representative, call 1-800-800-1280 option 7, email ES.Services@Emerson.com or visit
www.EmersonNetworkPower.com/EnergySystems.
