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Platen Considerations
The standard platen (drive roller) normally does not require cleaning. Paper
and liner dust can accumulate without effecting print operations.
Contaminates on the platen roller can damage the print head or cause the
media to slip when printing. Adhesive, dirt, general dust, oils and other
contaminates should be cleaned immediately off the platen.
Keep a new platen available as a spare and install it whenever the printer
has significantly poorer performance, print quality or media handling. If
sticking or jamming continues even after cleaning, you must replace the
platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab)
or a lint free, clean, damp cloth very lightly moistened with medical grade
alcohol (70% pure or better).
1. Open the media door and remove the media.
2. Clean the platen surface with the alcohol moistened swab. Rotate the
platen while swabbing. Repeat this process two to three times with a
new swab to remove residual contaminates. Adhesives and oils, for
example, may be thinned by the initial cleaning but not completely
removed.
3. Discard the cleaning swab or pen after use.
Allow the printer to dry for one minute before loading labels.
Lubrication
No lubricating agents of any kind should be used on this printer! Some
commercially available lubricants, if used, will damage the finish and the
mechanical parts inside the printer.
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