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CLEARING PAPER MISFEEDS AND JAMS
XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-9
Job recovery
When a jam occurs, the system controller and printer send damaged
or lost pages to the print queue. For severe jams, the Printer
Controller performs the recovery while the printer reinitiates a system
status check.
The next level of recovery is for Host Channel Unit (HCU) errors, on
channel-attached systems only. If these occur, reboot the Sun
workstation and the HCU. Job recovery restarts and resumes at the
last checkpoint held by the host.
Checking job integrity following a
paper jam
When printing resumes following a paper jam, there is a slight
possibility that duplicate sheets may be printed or sheets may be
missing from a job. For that reason, you should check job integrity
once the job has been printed.
Follow this procedure:
1. The printer offsets the first sheet printed following a paper jam.
Locate that sheet.
2. Check the sheets immediately before and after the offset sheet
to see if there are any missing or duplicate sheets in the job.
3. Check the output for data missing from the pages.
Printer jam clearance areas
The following figure shows all areas in which printer jams can occur.
Note: This diagram contains the jam clearance areas for both the
dual stacker (areas 8, 8A, and 9) and the stitcher/stacker (areas A
and B). The purpose of the diagram is to give you an overall
perspective of the locations of all the printer areas relative to each
other. Note that an actual printer cannot have both a dual stacker and
a stitcher/stacker.
Figure 2-5. Overview of all printer jam areas
6
4
5
77
1A
9
1A
2A2A
6A
A
B
8
22
3
3
4
1
2