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11
while they play video games. If your child experiences dizziness, altered
vision, disorientation, or convulsions, discontinue use immediately and
consult your physician. Please note that focusing on a television screen
at close range and handling a joystick for a prolonged period of time may
cause fatigue or discomfort. We recommend that children take a 15-minute
break for every hour of play.
TROUBLESHOOTING
Please note that if you try to insert or remove a Learning Game without first
turning the unit OFF, you may experience a malfunction. If this happens
and the unit does not respond to pressing the ON/OFF/RESTART buttons,
disconnect the AC adaptor from the main unit or remove the batteries. Then,
reconnect the adaptor, or reinstall the batteries. If the unit still does not
respond, press the RESET button at the bottom of the unit, using a pen.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number. (The model number is
typically located on the back or bottom of your product.)
• The actual problem you are experiencing.
• The actions you took right before the problem occurred.
If you wish to buy additional joysticks for your V.Smile
®
TV learning
system, please visit us online, or contact our Consumer Services
Department.
Internet: www.vtechuk.com or www.vsmile.co.uk
Phone: 01235 546810 (from UK), +44 1235 546810 (outside UK)
CARE & MAINTENANCE