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Add and register a handset
The handsets provided with your telephone system are already registered. Each
handset is assigned a number that show on the handset display. Additional
handsets registered to the telephone system are assigned in the sequential order.
This telephone system accommodates up to ve handsets.
You can add new handsets (CS6509/CS6509-14/CS6509-15/CS6509-16/
CS6509-17/CS6509-19, purchased separately) to your telephone system. Each
handset must be registered with the telephone base before use. When rst
purchased, each expansion handset displays To register HS and See manual
alternately. You may need to charge the handset before registering it to the
telephone base.
To register a handset:
Place the new/non-registered handset in the telephone base.
2. After about 10 seconds, the handset displays Registering... When the
registration process completes, the handset displays Registered and you
hear a beep. The registration process takes about 90 seconds to complete.
Replace a handset
If you want to replace a handset or reassign the designated handset number of
a registered handset, you must deregister all the handsets and then individually
register each handset.
To deregister all handsets:
Press and hold FIND HANDSET on the telephone base for about 10 seconds
until the IN USE light on the telephone base turns on and starts to ash.
Immediately press FIND HANDSET again. You must press FIND HANDSET
while the IN USE light is still ashing. The IN USE light ashes for approximately
ve seconds.
All handsets display To register HS and See manual alternately when the
deregistration process completes. The deregistration process takes about
10 seconds to complete.
Troubleshooting
If you have difculty with your telephone, please try the suggestions below.
For customer service, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly. For optimum daily performance,
return the handset to the telephone base or charger after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
Make sure the telephone line cord is plugged rmly into the telephone base and the
wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then
plug it back in. Allow up to one minute for the cordless handset and telephone base
to synchronize.
Charge the battery in the handset for up to 11 hours.
If the battery is completely depleted, charge the handset for at least 30 minutes before use.
Remove the battery and then install it again. If that still does not work, it may be necessary
to purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring or the
telephone service. Contact your telephone service provider.
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or
two to synchronize with the telephone base before producing a dial tone. Wait an extra
second before dialing.
If other telephones in your home are having the same problem, the problem is in the wiring
or telephone service. Contact your telephone service provider (charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
If you have changed your telephone service to digital service from a cable company or
a VoIP service provider, the telephone line may need to be rewired to allow all existing
telephone jacks to work. Contact your service provider for more information.
The answering system does not answer after the correct number of rings.
Make sure the answering system is on. When the answering system is on, the
ANS ON/OFF light on the telephone base should be lit and ANS ON should display on
the handsets.
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Do not place the handset
in the charger.