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How do you get warranty service?
• To obtain warranty service in the United States of America, call
1-800-595-9511 for instructions regarding where to return the Product. Before calling for
service, please check the user’s manual. A check of the Product controls and features
may save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred in
the transport of Product(s) to the service location. VTECH will return repaired or replaced
Product under this limited warranty to you, transportation, delivery or handling charges
prepaid. VTECH assumes no risk for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, VTECH will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of
repair and return shipping costs for the repair of Products that are not covered by this
limited warranty.
What must you return with the Product to get warranty service?
You must:
1. Return the entire original package and contents including the Product to the VTECH
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
• This warranty is the complete and exclusive agreement between you and VTECH. It
supersedes all other written or oral communications related to this Product. VTECH
provides no other warranties for this product. The warranty exclusively describes all of
VTECH’s responsibilities regarding the product. There are no other express warranties.
No one is authorized to make modifications to this limited warranty and you should not rely
on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
Limitations:
Implied warranties, including those of fitness for a particular purpose and merchantability
(an unwritten warranty that the product is fit for ordinary use) are limited to one year from
date of purchase.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
• In no event shall VTECH be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or revenue, inability to use the
product, or other associated equipment, the cost of substitute equipment, and claims by
third parties) resulting from the use of this product.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
LIMITED WARRANTY
ADDITIONAL INFORMATION