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What does this limited warranty
cover?
• The manufacturer of this VTech
product, VTech Communica-
tions, warrants to the holder of
a valid proof of purchase
(“Consumer” or “you”) that the
product and all accessories
provided by VTech in the sales
package (“Product”) are free
from material defects in material
and workmanship, pursuant to
the following terms and conditions,
when installed and used normally
and in accordance with operation
instructions. This limited warranty
extends only to the Consumer for
Products purchased and used in
the United States of America.
What will VTech Communica-
tions do if the Product is not
free from material defects in
materials and workmanship
during the limited warranty
period (“Materially Defective
Product”)?
• During the limited warranty period,
VTech authorized service
representative will repair or
replace at VTech’s option, without
charge, a Materially Defective
Product. If we repair this product,
we may use new or refurbished
replacement parts. If we choose
to replace this product, we may
replace it with a new or
refurbished product of the same
or similar design.VTech will return
repaired or replacement products
to you in working condition.
VTech will retain defective parts,
Warranty Statement
modules, or equipment. Repair
or replacement of Product, at
VTech option, is your exclusive
remedy. You should expect the
repair or replacement to take
approximately 30 days.
How long is the limited warranty
period ?
• The limited warranty period for the
product extends for ONE(1)YEAR
from the date of purchase if we
repair or replace a Materially
Defective Product under the terms
of this limited warranty. This
limited warranty also applies to
repaired or replacement Products
for a period of either (a) 90 days
from the date the repaired or
replacement Product is shipped to
you or (b) the time remaining on
the original one-year warranty;
whichever is longer.
What is not covered by this
limited warranty ?
This limited warranty does not cover.
1. Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion; or
2. Product that has been damaged
due to repair, alteration or
modification by anyone other
than an authorized service
representative of VTech; or
3. Product to the extent that the
problem experienced is caused
by signal conditions, network
reliability or cable or antenna
systems; or
Function: Command:
Answering System - Remote Access
Remote Access Commands (continued)
Record memo Press
**
**
*8, speak after beep;
press #5 when finished.
End remote access call Press
**
**
*0.
Turn system off Press #0; the system an-
nounces, “Answering machine
off.” Press #0 again to turn the
system back on.
Turn system on
NOTE: If no key is pressed within 10 seconds of entering remote access, the
voice menu will be announced. After the voice menu announcement, if no key
is pressed within 20 seconds, the remote access call will automatically end.
When system is off, it
answers after 10 rings and
announces, “Please enter your
security code.” Enter your
remote access code.
If you have difficulty operating your
phone, the suggestions below
should solve the problem. If you still
have difficulty after trying these
suggestions,
In the US call:
VTech Communications
at 1-800-595-9511.
In Canada Call:
VTech Telecommunications
Canada Ltd. at 1-800-267-7377.
The Phone Doesn't Work at All.
• Make sure the power cord is
plugged in.
• Make sure the telephone line cord
is plugged firmly into the base unit
and the telephone wall jack.
• Make sure the battery are
properly charged. If the handset
makes two beeps, the battery
need charging.
No Dial Tone.
• First check all the suggestions
above.
• If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a
different phone. If there is no
dial tone on that phone either,
the problem is in your wiring or
local service. Call your local
telephone company.
In Case of Difficulty
You Get Noise, Static, or a Weak
Signal Even When You're Near
the Base Unit.
Household appliances plugged into
the same circuit as the base unit
can sometimes cause interference.
Try moving the appliance or the
base unit to another outlet.
You Get Noise, Static, or a Weak
Signal When You're Away From
the Base Unit.
• You may be out of range. Either
move closer to the base, or
relocate the base unit.
• The layout of your home may
be limiting the range. Try
moving the base unit to the
second or third floor, or to some
other location.
The Handset Does Not Ring
When You Receive a Call.
• Make sure the ringer is turned
on.
• Make sure the telephone line
cord is plugged firmly into the
base unit and the telephone
jack. Make sure the power cord
is plugged in.
• You may be too far from the
base unit.
• You may have too many
extension phones on your
telephone line to allow all of
them to ring. Try unplugging
some of the other phones.
You Hear Other Calls While Using
Your Phone.
• Disconnect your base unit from
the telephone jack, and plug in
a regular telephone. If you still
hear other calls, the problem is
probably in your wiring or local
service. Call your local
telephone company.
You Hear Noise in the Handset,
and None of the Keys or Buttons
Work.
• Make sure the power cord is
plugged in.
Common Cure for Electronic
Equipment
If the unit does not seem to be
responding normally, then try
putting the handset in the cradle
to re-initialize the unit. If it still does
not seem to respond, perform the
following steps (in the order listed):
1. Disconnect the power to the
base.
2. Disconnect the handset
battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the handset battery.
6. Wait for the handset to re-
establish its link with the base.
To be safe, allow up to one
minute for this to take place.
In Case of Difficulty
You cannot hear recorded mes-
sages
• Using the base volume control,
raise the volume to a comfort-
able listening level.
CL is flashing in the base Mes-
sage Window Display:
• You need to set the day and
time. Refer to the section(s) on
setting day and time in this
user’s manual
• Make sure Announce Only
feature is set to OFF.
4. Product to the extent that the
problem is caused by use with
non-VTech electrical accessor-
ies; or
5. Product whose warranty/quality
stickers, Product serial numbers
plates or electronic serial numbers
have been removed, altered or
rendered illegible; or
6. Product purchased, used,
serviced, or shipped for repair
from outside the United States, or
used for commercial or institutional
purposes (including but not limited
to Products used for rental
purposes); or
7. Product returned without valid
proof of purchase (see 2 below);
or
8. Charges for installation or set up,
adjustment of customer controls
and installation or repair of
systems outside the unit.
How do you get warranty
service?
• To obtain warranty service in the
United States of America, call
1- 800-595-9511 for instructions
regarding where to return the
Product. Before calling for service,
please check the user’s manual.
A check of the Product controls
and features may save you a
service call.
• Except as provided by applicable
law, you assume the risk of loss
or damage during transit and
transportation and are
responsible for delivery or
handling charges incurred in the
transport of Product(s) to the
Warranty Statement
service location. VTech will return
repaired or replaced product
under this limited warranty to
you, transportation, delivery or
handling charges prepaid .VTech
assumes no risk for damage or
loss of the Product in transit.
• If the Product failure is not
covered by this limited warranty,
or proof of purchase does not
meet the terms of this limited
warranty, VTech will notify you
and will request that you authorize
the cost of repair prior to any
further repair activity. You must
pay for the cost of repair and
return shipping costs for the
repair of Products that are not
covered by this limited warranty.
What must you return with the
Product to get warranty service?
1. Return the entire original package
and contents including the Product
to the VTech service location
along with a description of the
malfunction or difficulty;
2. Include alid proof of purchase
(sales receipt) identifying the
Product purchased (Product
model) and the date of purchase
or receipt; and
3. Provide your name, complete
and correct mailing address,
and telephone number.
Other Limitations
• This warranty is the complete
and exclusive agreement
between you and VTech. It
supersedes all other written or
oral communications related to
Warranty Statement
this Product. VTech provides no
other warranties for this product.
The warranty exclusively
describes all of VTech
responsibilities regarding the
product. There are no other
express warranties. No one is
authorized to make modifications
to this limited warranty and you
should not rely on any such
modification.
State Law Rights: This warranty
gives you specific legal rights,
and you may also have other
rights which vary from state to
state.
Limitations: Implied warranties,
including those of fitness for a
particular purpose and
merchantability (an unwritten
warranty that the product is fit for
ordinary use) are limited to one
year from date of purchase.
Some states do not allow limitations
on how long an implied warranty
lasts, so the above limitation
may not apply to you.
• In no event shall VTechH be
liable for any indirect, special,
incidental, consequential, or
similar damages (including, but
not limited to lost profits or
revenue, inability to use the
product, or other associated
equipment, the cost of substitute
equipment, and claims by third
parties) resulting from the use of
this product. Some states do not
allow the exclusion or limitation
of incidental or consequential
damages, so the above limitation
or exclusion may not apply to
you.