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IN CASE OF DIFFICULTY
If you have difficulty operating your phone,
the suggestions below should solve the
problem. If you still have difficulty after trying
these suggestions,
In the US Call:
VTECH Communications at
1-800-595-9511.
In Canada Call:
VTECH Electronics at
1-800-267-7377.
THE PHONE DOESN'T WORK AT ALL.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is
plugged firmly into the base unit and the
telephone wall jack.
• Make sure the battery pack is properly
charged. If the Belt Pack emits two beeps
as you press PHONE, the batteries need
charging. If the PHONE LED does not light
when you press PHONE, you must charge
the batteries.
• If you recently installed a new battery
pack, make sure it is installed correctly.
NO DIAL TONE.
• First check all the suggestions above.
• If you still don't hear a dial tone, disconnect
the base unit from the telephone jack and
connect a different phone. If there is no
dial tone on that phone either, the problem
is in your wiring or local service. Call your
local telephone company.
YOU GET NOISE, STATIC, OR A WEAK
SIGNAL EVEN WHEN YOU'RE NEAR THE
BASE UNIT.
Household appliances plugged into the same
circuit as the base unit can sometimes cause
interference. Try moving the appliance or the
base unit to another outlet.
YOU GET NOISE, STATIC, OR A WEAK
SIGNAL WHEN YOU'RE AWAY FROM THE
BASE UNIT.
• You may be out of range. Either move
closer to the base, or relocate the base
unit.
• The layout of your home may be limiting
the range. Try moving the base unit to the
second or third floor, or to some other
location.
THE BELT PACK DOES NOT RING WHEN
YOU RECEIVE A CALL.
• Ensure that the ringer is turned on.
• Make sure the telephone line cord is
plugged firmly into the base unit and the
telephone jack. Make sure the power cord
is plugged in.
• You may be too far from the base unit.
• You may have too many extension
phones on your telephone line to allow all
of them to ring. Try unplugging some of
the other phones.
YOUR CALLER FADES IN AND OUT.
You may be nearly out of range. Move closer,
or relocate the base.
YOU HEAR OTHER CALLS WHILE USING
YOUR PHONE.
• Replace the Belt Pack in the base cradle,
wait a few moments and try again.
• Disconnect your base unit from the
telephone jack, and plug in a regular
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telephone. If you still hear other calls, the
problem is probably in your wiring or local
service. Call your local telephone
company.
YOU HEAR NOISE IN THE BELT PACK,
AND NONE OF THE KEYS OR BUTTONS
WORK.
• Make sure the power cord is plugged in.
• Your base unit and Belt Pack may not be
operating on the same channel or
security code. Place the Belt Pack in the
cradle for a few moments to reload the
security code and reset the channel.
IN CASE OF DIFFICULTY
COMMON CURE FOR ELECTRONIC
EQUIPMENT
Electronics, like people, can sometimes get
confused. If the unit does not seem to be
responding normally, then try putting the Belt
Pack in the cradle to re-initialize the unit. If it
still does not seem to respond, perform the
following steps (in the order listed):
1. Disconnect the power to the Base.
2. Disconnect the Belt Pack battery pack.
3. Wait a few minutes.
4. Connect power to the Base.
5. Reconnect the Belt Pack battery.
6. Place the Belt Pack in the Base unit cradle.
If the Belt Pack has not been recently
charged, allow 8 hours before use.
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WARRANTY STATEMENT
WHAT DOES OUR WARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• One Year.
WHAT WILL VTECH DO?
• At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
• Call VTECH Electronics customer service for Return Authorization at: 1-800-595-9511
• Properly pack your unit. Include any cables & accessories which were originally provided
with the product. We recommend using the original carton and packing materials.
• Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the last twelve months.)
• Print your name and address, along with a description of the defect, and include this in the
package.
• Include payment for any service or repair not covered by the warranty, as determined by
VTECH Communications.
• In the US, ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS INC.
11035 SW 11th Street
Bldg. B Suite 270
Beaverton, OR 97005
VTECH Communications assumes no responsibility for units sent without prior Return Authorization.
WHAT DOES OUR WARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges. etc.)
• Products which may have been modified or incorporated into other products
• Products purchased outside the USA
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WARRANTY STATEMENT
• Products serviced by the owner or a service facility not expressly authorized by VTECH
Communications
• Products purchased more than 12 months from current date
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
• This warranty gives you specific rights. You may also have other rights which vary from state
to state.
IF YOU PURCHASED YOUR TELEPHONE IN CANADA
Please call: 1-800-267-7377 for return authorization.
Ship to: VTECH ELECTRONICS LTD.
200-7671 ALDERBRIDGE WAY
RICHMOND, BC V6X 1Z9
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MAINTENANCE
TAKING CARE OF YOUR TELEPHONE
.
Your VT 1411
cordless telephone contains
sophisticated electronic parts so it must be
treated with care.
Avoid rough treatment
Place the Belt Pack down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid Water
Your telephone can be damaged if it gets wet.
Do not use the Belt Pack outdoors in the rain,
or handle it with wet hands. Do not install
your base unit near a sink, bathtub or shower.
Remember that electrical appliances can
cause serious injury if used when you are
wet or standing in water. If your base unit
should fall into water,
DO NOT RETRIEVE IT
UNTIL YOU UNPLUG THE POWER CORD
AND TELEPHONE LINE CORDS FROM
THE WALL.
Then pull the unit out by the
unplugged cords.
Electrical Storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment.
For your own safety, use caution when using
electric appliances during storms.
TECHNICAL SPECIFICATIONS
Cleaning your telephone
Your telephone has a durable plastic casing
that should retain its luster for many years.
Clean it only with a soft cloth slightly
dampened with water or a mild soap. Do not
use excess water or cleaning solvents of any
kind.
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FREQUENCY CONTROL
Crystal Controlled Dual PLL Synthesizer
TRANSMIT FREQUENCY
Belt Pack: 923.10 MHz to 927.75 MHz
Base: 902.3 MHz to 906.65 MHz
RECEIVE FREQUENCY
Belt Pack: 902.3 MHz to 906.65 MHz
Base: 923.10 MHz to 927.75 MHz
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and IC.
Actual operating range may vary according
to environmental conditions at the time of use.
SIZE
Belt Pack: 76mm x 57.4mm x 18mm
(L x W xT) maximum
(antenna excluded)
Base: 109.5m x 84.6mm x 82mm
(L x W x T) maximum
(antenna excluded)
WEIGHT
Belt Pack: 75 grams
Base: 121 grams
POWER REQUIREMENTS
Belt Pack: NiMH battery pack with 3.6V
norminal 400mAh capacity.
Power Adapter: 9V DC @ 200mA
SPECIFICATIONS ARE TYPICAL
AND MAY CHANGE WITHOUT
NOTICE.
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This equipment complies with FCC AND IC REGULATIONS 15 and
68 of the Federal Communications Commission (FCC) rules for the
United States. It also complies with regulations RSS-210 and CS-
03 of Industry Canada (IC).
A label is located on the underside of the base unit containing either
the FCC registration number and Ringer Equivalence Number (REN)
or the IC registration number and Load Number. You must, upon
request, provide this information to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
FCC Part 15
Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could
void the user's authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of
the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet or on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
FCC AND IC REGULATIONS
FCC Part 68
The FCC requires that you connect your cordless telephone to the
nationwide telephone network through a modular telephone jack
(USOC RJ11C or RJ11W).
Your telephone company may discontinue your service if your
equipment causes harm to the telephone network. They will notify
you in advance of disconnection, if possible. During notification,
you will be informed of your right to file a complaint with the FCC.
If it is determined that your telephone equipment is malfunctioning,
the FCC requires that it not be used and that it be unplugged from the
modular jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or its
authorized agents or by others who may be authorized by the FCC.
For repair procedures, follow the instructions outlined under the VTECH
Limited Warranty.
The REN is useful in determining the number of devices you may
connect to your telephone line and still enable the devices to ring
when you receive a call. The general rule is that the REN value
should not exceed 5.0 total; however, contact your local telephone
company for the specific number in your area.
IC (Industry Canada)
This telephone is registered for use in Canada.
Notice: The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network, protective, operational and
safety requirements. Industry Canada does not guarantee
the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company.The equipment must also be installed
using an acceptable method of connections. The customer should
be aware that compliance with the above conditions may not prevent
degradation of service in situations.
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FCC AND IC REGULATIONS
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: Users should not attempt to make such connections
themselves, but should contact appropriate electric
inspection authority, or electrician, as appropriate.
Notice: The REN assigned to this device denotes the number of
devices you may connect to the telephone loop which is
used by the device to prevent overloading.The termination
on a loop may consist of any combination of devices
subjected only to the requirement that the sum of the
REN does not exceed five(5.0).
This device complies with RSS-210 of Industry Canada. Operation
is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device.
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HEADSET INSTALLATION &
OPERATING INSTRUCTIONS
The VT1411 is designed for your hands-free operation. You should use your phone with the
headset provided.
INSTALLATION
• Make sure you have a compatible 2.5mm Headset with
you. Locate the Headset Jack on the Belt Pack of your
VT1411. Connect the plug on the Headset to the jack
on the cordless Belt Pack. The plug should fit securely.
Do not force the connection. See illustration.
• The VTECH brand compatible Headset has a monaural
design which is reversible, so you can wear your
Headset on either the left or right ear, leaving one ear
free for room conversation.
To obtain additional Headsets and Battery Packs, please contact VTECH Communications
Customer Service; in the U.S. at 1-800-595-9511; in the Canada call 1-800-267-7377, for
dealer information in your local area. You can also purchase a compatible Headset or Battery
Pack directly from VTECH Communications Customer Service.
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HEADSET INSTALLATION &
OPERATING INSTRUCTIONS
BELT CLIP
• The VT1411 is equipped with a detachable belt clip. Hook the lower claw of the clip onto
the bottom edge of the Belt Pack. Then snap the top of the clip into the notch located on
the top(antenna) edge of the Pack. See illustration.
NOTE: You should charge your VT1411 with the belt clip attached.
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Memory Dialing
The VT1411 can store up to 10 different phone
numbers that you can dial just by pressing
phone, MEM and one of the number keys (0-
9).
Programming Speed Dial Numbers
The Belt Pack must be OFF.
1. Press PROG. The PHONE LED will blink
to indicate that you are in the programming
mode.
2. Press the number of the memory location
you wish to store the number in (0-9).
3. Using the dial pad, dial the number you
want to store. The number can be up to
16 digits long. The number can be entered
manually or by using REDIAL.
4. Press MEM to store the phone number to
the key you selected.
The phone now exits PROG mode and emits
a tone.
Speed Number Dialing
1. Press PHONE to get a dial tone.
2. Press MEM and the memory location
number key (0-9).
For example, to dial the number you assigned
to key '8', you would press PHONE, MEM, 8.
To Change or Replace a Speed Dial
Number
To change or replace a stored number in
speed dial memory simply enter the new
number and store it in the memory location
you wish to change.
For example, to change the number stored in
memory position 7 to 555-1111, you would
press PROG, 7, 555-1111, MEM.
Storing Pauses in Memory
To insert a pause in a phone number, press
PAUSE. The pause is 2 seconds in length.
For longer pauses, press PAUSE two or more
times. Each additional press indicates an
additional 2 second pause.
If your phone is connected to a PBX you can
store the PBX access number and a pause
before the phone number. For example, to
store 9-PAUSE-555-1234 in memory location
8 do the following:
1. Press PROG
2. Press 8
3. Press 9
4. Press REDIAL / PAUSE
5. Dial 555-1234
6. Press MEM
OPERATING INSTRUCTIONS
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Using REDIAL
To REDIAL the last number you called, press
PHONE then press REDIAL. The phone will
automatically dial the number.
Storing a Redial Number into Speed
Dial
To store the last number you dialed as a Speed
Dial number, press PROG, a location number
(0-9), REDIAL, MEM.
The Page Feature
From the base unit, press PAG E to signal the
person at the Belt Pack. To end the page at
the base, press PAG E again. To end the page
at the Belt Pack, press OFF.
OPERATING INSTRUCTIONS
If the Belt Pack is in use ( off hock) when
PAGE is pressed on the Base Unit, the Belt
Pack will emit one page alert. If the Belt Pack
is not in use (on hook), the page alert will
continue for approximately 60 seconds.
This feature is useful in locating a
misplaced Belt Pack.
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