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Before you begin using your new CustoPAK system, it is important to know your
switch type, or the type of equipment in the Verizon central office that handles
your telephone service. Your switch type is shown on the front cover of this
guide and may affect which features are available with your CustoPAK system.
Upon installation of your system, your Verizon representative will assist you in
filling out your Feature Grid (see Appendix). Once complete, this grid indicates
which features you have selected for each of your CustoPAK lines. The Appendix
section also contains your Intercom and Speed Calling code charts. You may
wish to make copies of these handy tools and distribute them to other users in
your CustoPAK system for easy reference.
The Overview section which follows this Introduction will begin to acquaint you with
your new CustoPAK system and the many benefits it provides.
We are delighted that you have chosen Verizon. We hope this guide makes the
transition to your new CustoPAK system as smooth as possible.
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Introduction to This Guide
This guide is intended to provide you with information to help you learn to
operate the features within your new CustoPAK system and get the most out
of its many benefits.
The Features section of this guide describes the three types of features which
are available to choose from:
Basic Features are automatically activated for each of your lines when
you purchase your CustoPAK system.
Selectable Features are available for each of your CustoPAK lines at no
additional monthly charge, but must be installed to be used.
1
Optional Features are available at an additional charge per line and must
also be installed to be used.
1
You may select as many or as few of the Selectable and Optional features as
you like for each of your CustoPAK lines, and may change them at any time.
Should you need assistance selecting additional features or changing features,
your Verizon representative is available to guide you. All features available with
CustoPAK are included in this guide regardless of whether you have selected
them for your system.
1
To install these features, contact your Verizon representative. Installation charges may apply.
For Customer Services, call
1
-
800
-
483
-
5000
In Hawaii, call
643
-
4411