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Symptom Suggestion
The handset doesn’t ring
or receive a page.
Make sure that you are not too far from the base.
Make sure that your handset is registered to the main base unit.
Charge the battery in the handset for 15 to 20 hours by placing the handset on the
base or charging cradle.
Change the Digital Security Code (see Changing the Digital Security Code on
page 56).
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You cannot register the
handset at the base.
Charge the battery pack in the handset for 15 to 20 hours.
Change the Digital Security Code (see Changing the Digital Security Code on
page 56).
Try resetting the handset (see Resetting the Handset on page 55).
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The handset doesn’t
communicate with other
handsets.
Change the Digital Security Code (see Changing the Digital Security Code on
page 56).
Make sure that you have registered all handsets (see Registering Accessory
Handsets on page 22).
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An extra handset can’t
join the conversation.
Make sure there are not two handsets already using the conference feature.
Make sure that another handset is not in privacy mode.
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The answering system
does not work.
Make sure the base is plugged in.
Make sure that the answering system is turned on.
Make sure that the message record time is not set to announce only.
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Time stamp cannot be
heard.
Make sure you have set the time (see Setting the Day and Time on page 43).•
Messages are incomplete.
Incoming messages may be too long. Ask callers to leave a brief message.
The memory may be full. Delete some or all of the saved messages.
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