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Troubleshooting
Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve
your problem, please visit www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models
for customer support.
When you have this
problem...
Try...
The charge LED won’t
illuminate when the handset
is placed in the cradle.
Checking the AC adapter connection (see page 7).•
Re-seating the handset in the cradle. •
Cleaning the charging contacts on the handsets (see page 51). •
The audio sounds weak.
Moving the handset closer to the base.•
Moving the handset and/or base away from metal objects or appliances and try •
again.
No handsets can make or
receive calls.
Checking the telephone cord connection. If CHECK TEL LINE appears on the •
base or handset display, the telephone cord may not be connected correctly (see
page 9).
Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see •
page 7).
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