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Symptom Suggestion
The handset or the base doesn’t •Charge the batteries in the handset for 17-20 hours by placing the handset
ring or can’t receive an on the base or charging cradle.
intercom call. •The handset may be too far away from the base unit.
•Place the base unit away from appliances or metal objects.
•Remove the base ID (see “Deregister the Base Setting” on page 22) and
register the handset to the base (see “Register the Handset” on page 56).
•If more than 3 handsets are in use, you may not be able to page.
“Unavailable” appears in •Make sure that another handsets or the base is not in use, and try the
the display. phone again.
•Make sure that you are not too far from the base.
Severe noise interference. •Keep the handset away from microwave ovens, computers, remote control
toys, wireless microphones, alarm systems, intercoms, room monitors,
fluorescent lights, and electrical appliances.
•Move to another location or turn off the source of interference.
The Caller ID does not display. •The handset was picked up before the second ring.
•The call was placed through a switchboard.
•Call your local telephone company to verify your Caller ID service is current.
You cannot register the •Please make sure your batteries are charged at least 10 minutes
handset at the base. (see “Register the Handset” on page 56).
•Remove the base ID (see “Deregister the Base Setting” on page 22) and
register the handset to the base (see “Register the Handset” on page 56).
•Only 4 handsets can be registered to the base.
The handset doesn’t communicate •Remove the base ID (see “Deregister the Base Setting” on page 22) and
with the base or other handsets. register the handset to the base (see “Register the Handset” on page 56).
•Make sure that you have registered all handsets.
UP308BH (DSS2465) ENG OM 8/6/03 10:37 AM Page 64