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TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The charge LED won’t illuminate • Make sure the AC adapter is plugged into the base and wall outlet.
when the handset is placed in •Make sure the handset is properly seated in the cradle.
the cradle. •Make sure the charging contacts on the handset cradle are clean.
The audio sounds weak •Move the handset and/or base to a different location away from
and/or scratchy. metal objects or appliances and try again.
•Make sure that you are not too far from the base.
Can’t make or receive calls. •Check both ends of the base telephone line cord.
•Make sure the AC adapter is plugged into the base and wall outlet.
•Disconnect the AC adapter for a few minutes, then reconnect it.
•Remove the base ID (see “Replacing the Base Setting” on page 19)
and register the handset (see “Register the Handset” on page 41).
•Make sure that you are not too far from the base.
•If an outside call is already established, you may not be able to
make another outside call.
The handset doesn’t ring or •Charge the batteries in the handset for 15-20 hours by placing the
receive a page. handset on the base or charging cradle.
•The handset may be too far away from the base unit.
•Place the base unit away from appliances or metal objects.
•Remove the base ID (see “Replacing the Base Setting” on page 19)
and register the handset (see “Register the Handset” on page 41).
“Unavailable” appears in •Make sure that another handset not too far from the base.
the display.
UP334BH (WDECT2315) ENG OM 3/18/04 9:43 AM Page 47