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User's Guide
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29253 Series
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone
line and still have all of these devices ring when your telephone number is called. In most
(but not all) areas, the sum of the RENs of all devices connected to one line should not
exceed 5. To be certain of the number of devices you may connect to your line as
determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local telephone
company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you
have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the
telephone company shall, where practicable, notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately. In case
of such temporary discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform
you of your right to bring a complaint to the Commission pursuant to procedures set forth in
Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and not
inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company must give you adequate notice,
in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment
and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet
is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock
number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
Model 29253
15929620 (Rev. 3 E/S)
02-51
Printed in China
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2002 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
INTRODUCTION
Your telephone is designed to give you flexibility in use and high
quality performance. To get the most from your new telephone,
we suggest that you take a few minutes right now to read
through this instruction manual.
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
NOTE: This phone uses Touch-Tone dialing service only. For this
telephone to function properly, you must use Touch-Tone service
available through your local telephone company.
BEFORE YOU BEGIN
TELEPHONE JACK REQUIREMENTS
To use this phone, you need an RJ11C
type modular telephone jack, which might
look like the one pictured here, installed in
your home. If you don’t have a modular
jack, call your local phone company to
find out how to get one installed.
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless
the telephone line has been disconnected at the network
interface.
• Use caution when installing or modifying telephone lines.
•Temporarily disconnect any equipment connected to the
phone such as faxes, other phones, or modems.
INSTALLING THE PHONE
Your telephone should be placed on a level surface such as a
desk or table top, or you can mount it on a wall. A desktop/wall
mounting pedestal is built into the base of the phone.
1. Slide the RINGER volume switch (on the handset) to the
desired volume.
2. Set the receiver volume switch (on the handset) to the desired
listening volume.
3. Plug the telephone line cord into a modular wall phone jack.
4. Feed the cord through the groves as shown in the picture
below.
WALL MOUNT INSTALLATION
Your telephone may also be mounted on a wall plate (not included).
1. Plug the telephone line cord into a modular wall phone jack.
2. Slip the mounting holes on the base over the wall plate posts and
firmly slide the unit down into place (wall plate not included).
WRAPPING THE TELEPHONE LINE CORD
In desktop or wall mount mode, you may want to wrap the
excess telephone line cord around the mounting bracket on the
bottom of the base.
TELEPHONE OPERATION
REDIAL
This unit redials up to 32 digits. To automatically redial the last
number you called:
1. Pick up the handset and wait for a dial tone.
2. Press the redial button.
FLASH
Press the flash button instead of the hook switch to activate
custom calling services such as call waiting or call transfer.
Custom calling services are provided by the phone company.
RECEIVER VOLUME
You may control the listening level with the volume switch on the
bottom of the handset. It has 3 levels: lo, mid, and high.
RINGER VOLUME
You may control the ringer volume level with the switch located
above the touch tone pad on the handset.
= ringer tone will be loud
= ringer tone will be low
= telephone will not ring.
TROUBLESHOOTING TIPS
No dial tone.
•Press and release the hook switch. Check the hook switch: Does it fully extend
when the handset is lifted from the cradle?
Phone doesn’t ring.
• Make sure RINGER switch (located on the handset) is set to loud or low.
•Are you using too many phones on one line? (The total REN of all phones on
the same line should not be greater than the maximum REN for your calling
area. See Equipment Approval Information).
Other party cannot hear you.
•Make sure phone cord is securely plugged in.
• Make sure extension phones are on the hook at the same time you're using
the phone. It is normal for the volume to drop when additional extension
phones are used at the same time.
Phone "howls" when handset is placed near the base and handset volume level is
too high.
•This is normal feedback due to handset volume level being set to maximum.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these
guidelines:
•Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
•Avoid dropping and other rough treatment to the phone.
•Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.
•Retain the original packaging in case you need to ship the
phone at a later date.
SERVICE
If trouble is experienced with this equipment, for repair or
warranty information, please contact customer service at
1-800-448-0329. If the equipment is causing harm to the
telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its
authorized service agents. Changes or modifications not
expressly approved by ATLINKS USA, Inc. could void the user’s
authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call
customer service at 1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot
down the date this product was purchased or received as a gift.
This information will be valuable if service should be required
during the warranty period.
Purchase date
______________________________________________________________
Name of store
______________________________________________________________
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days
from date of shipment to the rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished unit. The exchange
unit is under warranty for the remainder of the original product’s warranty
period.
How you get service:
•Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented
to obtain warranty service.” For rental firms, proof of first rental is also
required. Also print your name and address and a description of the defect.
Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson
11721 B Alameda Ave.
Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• Insure your shipment for loss or damage. ATLINKS accepts no liability in
case of damage or loss.
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should
be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
•Products which have been modified or incorporated into other products.
•Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your
unit. It will make it easier to contact you should it ever be necessary. The
return of the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO
THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE
SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT
BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED
BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
How state law relates to this warranty:
•Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
1
2
3
2
abc
3
def
1
5
jkl
6
mno
4
ghi
8
tuv
9
wxyz
7
pqrs
0
oper
#
*
redial flash
VOL
tone
Ringer volume switch
redial button
Receiver
volume
switch
flash button
Modular
telephone
line jack
Wall plate