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THE POWER TO DO MORE — TOSHIBA VOICE MAIL APPLICATIONS
Integrated Voice Mail
Voice processing applications help you improve customer service by
providing callers with instant attention, responsiveness, and access
to information.
Capabilities:
Simplify voice mailbox operation through a Toshiba IP or digital
telephone with LCD display and soft keys
Record calls directly into your voice mailbox with a single button
on your telephone
Unifi ed Messaging manages voice, fax, and e-mail messages from
your PC or telephone
Fax Integration, Text-To-Speech, Speech Recognition, and
Interactive Voice Response applications enable you to add advanced
options as needed
Communicate effectively both in and out of the offi ce with other
employees and customers 24 hours-a-day, 365 days-a-year
Toshiba’s LVMU, iES16, and iES32 models seamlessly integrate your
voice message processing on a single printed circuit card inside your
Strata CIX system — with no need for external connections, standard
telephone ports, or separate power backup systems.
Media Application Server
Toshiba’s Media Application Server supports voice processing and all
value-added applications integrated within one platform that connects
to the Strata CIX via Ethernet.
Applications:
Auto Attendant
Voice Mail
Automated Speech Recognition
Text-To-Speech
Unifi ed Messaging
Fax Integration
Interactive Voice Response
Automatic Call Distribution (ACD)
ACD Reporting
Toshiba-approved 3rd party Computer Telephony Integration (CTI)
and CRM applications
Info Manager® Web-based telephone applications
FeatureFlex® adaptability tools
eManager® browser-based system administration
My Phone Manager® browser-based personal telephone administrator
Video Communication Solution (VCS)