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Toshiba Business Communication
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Telephone and Voice Mail
Orientation Guide
Telephone Quick Reference 1 .doc
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Introduction to your telephone and keypad
1. Handset – For inbound or outbound calls lift handset to communicate with the
called or calling party.
2. Hot keypad
– The hot keypad enables the digital telephone user to begin on hook
dialing with out pressing a line or extension /intercom button.
3. Message Button
- This button/light has 3 functions:
• When you have voice mail message this light will blink. To retrieve these
messages, push the Msg button; enter your pass code and #.
• The light will be on when another extension leaves a message for you.
• When another extension calls you and you are not available they may press the
Msg button instead of leaving you a voice mail. Your Msg light will blink and
when you press the Msg button it will call them back.
Note:
[a] Once the MSG LED has been pressed and both parties have been connected the
MSG lamp will automatically deactivate.
[b] To manually deactivate the MSG lamp from your telephone you must enter the
following code: # 409.
You may need to perform this procedure for each extension that may have activated
the station to station message feature.
4. MIC Button
- This is your Microphone ON and OFF button. When using the
speakerphone this LED will be illuminated.
• When using the speakerphone, if you would like to say something that you don’t
wish the caller to hear, press the MIC button and the speaker light will go off.
When this light is off you are muted and caller cannot hear you speak.
5. Speaker
- This function is used for hands free conversations and dialing. To
continue your call off the speaker, pick up the handset to talk. To switch back to the
speakerphone simply press the speaker button and return the handset into the
cradle.
6. Conference/Transfer
- This button has 2 functions:
• Conference calling enables other people to join your telephone conversation.
These additional people can be inside or outside the CTX100 telephone system.
• Transfer allows the answering party to redirect a call to a new destination
(extension)