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Troubleshooting and Specifications
Troubleshooting
46 Strata CIX and CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones
Table 5 Troubleshooting Suggestions
Condition Suggestion
CHARGE LED does not light when
handset is placed on charging unit.
• Make sure the AC adapter is plugged into the charging
unit and wall outlet.
• Make sure handset is properly seated in charging unit.
• Make sure the battery pack is properly placed in the
handset.
• Make sure that the charging contacts on the handset
and charging unit are clean.
Conversation is interrupted frequently.
• Make sure that the base unit antenna is fully vertical.
• Move closer to the base unit.
• Check for low battery warning.
Warning tone and NO SERVICE
message.
• Move closer to the base unit.
• Make sure the AC adapter is plugged into the base unit
and wall outlet.
Handset doesn’t ring.
• The battery pack may be weak. Charge the battery pack
for five~six hours.
• Make sure the base unit antenna is fully vertical.
• The handset may be too far away from the base unit.
• The ringer may be set to Off.
• Make sure the AC adapter is plugged into the base unit
and wall outlet.