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8. TOPCOM WARRANTY
8.1. Warranty period
The Topcom units have a 24-month warranty period. The warranty
period starts on the day the new unit is purchased by the
consumer.
The warranty has to be proven by presentation of the original bill
or receipt, on which the date of purchase and the model of unit
are indicated.
8.2. Warranty handling
A faulty unit needs to be returned to a Topcom service centre
including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or
its officially appointed service centre will repair any defects caused
by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either
repairing or exchanging the faulty units or parts of the faulty units.
The initial purchase date shall determine the start of the warranty
period. The warranty period is not extended if the unit is
exchanged or repaired by Topcom or its appointed service centres.
8.3. Warranty exclusions
Damage or defects caused by incorrect treatment or operation and
damage resulting from use of non-original parts or accessories not
recommended by Topcom are not covered by the warranty.
The warranty does not cover damage caused by outside factors,
such as lightning, water and fire, nor any damage caused during
transportation.
No warranty can be claimed if the serial number on the units has
been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired,
altered or modified by the buyer or by unqualified, non-officially
appointed Topcom service centres.
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