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FACTORY SERVICE
All equipment returned for repair must be accompanied by
documentation stating your return address, telephone number
and proof of date of purchase, along with a description of the
problem. In lieu of this, you may obtain a Return
Authorization form from our Customer Service Department.
Customer Service Department
Telex Communications, Inc.
12000 Portland Avenue South
Burnsville, Minnesota 55337 U.S.A.
Telephone: (9552) 884-4051
(Collect calls not accepted)
Return equipment to:
Service Department
Telex Communications, Inc.
West 1st Street
Blue Earth, Minnesota 56013 U.S.A.
Warranty Repairs - If in warranty, no charge will be made for
the repairs. Equipment being returned for warranty repair
must be sent prepaid and will be returned prepaid.
Non-Warranty Repairs - Equipment that is not under warranty
must be sent prepaid to Telex. If requested, an estimate of
repair costs will be issued prior to service. Once your
approval for repair, and repair of equipment is completed, the
equipment will be returned on a collect basis. Collect charges
may be avoided by sending a signed check for payment in full
along with your signed estimate approval form (the estimate
includes the shipping charge).
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