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PRS-600.GB.4-153-621-11(1)
160
Troubleshooting
Symptom Cause or corrective action
Content cannot be
transferred to the
Reader from your
computer.
The USB cab
le is not connected
properly. Disconnect the USB cable,
then reconnect it.
There is not enough free space on
the Readers memory. Transfer any
unnecessary content back to eBook
Library or to a “Memory Stick Duo”
Memory Card, then delete it to
increase free space on the Reader.
The Reader is not author
ized to
transfer DRM content.
There is no response
from eBook Library
during
communication with
the Reader.
Disconnect the USB cab
le from the
Reader, then reconnect it.
The Reader
becomes unstable
while it is connected
to the computer.
A USB hub or USB e
xtension cable
is used for the connection.
Connection via an extension cable or
USB hub is not guaranteed. Connect
the USB cable directly to the
computer.
The Reader’s battery
cannot be charged
(The charge
indicator does not
light up).
The USB cab
le is not connected
properly. Verify and try again.
Are y
ou using a USB hub or USB
extension cable? Connection via an
extension cable or USB hub is not
guaranteed. Connect the USB cable
directly to the computer.
Continued
Connection to the computer (continued)