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Common
The unit is not turned on.
, Charge the battery of the unit.
, The unit is not turned on while
charging. Unplug the unit from AC
power adaptor and then turn on the
unit.
Pairing cannot be done.
, Bring this unit and the Bluetooth
device closer together.
Cannot make the Bluetooth
connection.
, Check that this unit is turned on.
, Check that the Bluetooth connecting
device is turned on and the Bluetooth
function is on.
, Connection with the Bluetooth device
may not be memorized on this unit.
Make the Bluetooth connection from
the Bluetooth device to this unit soon
after pairing is complete.
, This unit or Bluetooth connecting
device is in sleep mode.
, The Bluetooth connection is
terminated. Make the Bluetooth
connection again (when listening to
music: see page 14, when calling: see
page 17).
Distorted sound
, Ensure that this unit is not receiving
interference from a wireless LAN,
other 2.4 GHz wireless device, or
microwave oven.
Troubleshooting
If you run into any problems using this unit, use the following checklist and
read the product support information on our website.
Should any problem persist, consult your nearest Sony dealer.
The correspondence
distance is short. (Sound
skips.)
, If a device that generates
electromagnetic radiation, such as a
wireless LAN, other Bluetooth
device(s), or a microwave oven is
nearby, move away from such
sources.
, Point the antenna of this unit
(page 21) towards the Bluetooth
device. Make sure no obstacles block
the communication.
The unit does not operate
properly.
, Reset the unit. Pairing information is
not deleted by this operation.
Insert a small pin, etc., into the hole
of the RESET button, and push until
you feel a click.