Filter
Top Products
Troubleshooting
I cannot answer a second call
•
Make sure your phone supports the Bluetooth handsfree profile.
•
Make sure the correct calling device is selected.
Music does not play in the headset
•
Make sure your phone or other device is paired with the headset. You may have to
restart the media player and select to use the headset.
•
Make sure the correct music source is selected.
The headset turns off automatically
•
The battery level is too low. The headset beeps approximately 10 minutes before it
turns off. Charge the battery.
Unexpected behaviour
•
Restart the headset.
No connection to the phone
•
Make sure the headset is charged and within range of the phone. A maximum
distance of 10 metres (33 feet), with no solid objects in between, is recommended.
Check the Bluetooth settings in the phone, and reset if necessary. Pair the headset
with the phone again.
11
This is an Internet version of this publication. © Print only for private use.