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The call buttons are described below:
ButtonG DescriptionG
Dial
Answer
Drop
Hold
Unhold
Transfer, Toggle
Station Park
Orbit Park
Conference
Page
Camp On
Transfer to Voice Mail
,
Call Recording with Voice Mail
Callback
Leave Message
Redirect
Off Hook Voice Announcement (OHVA)
Complete Transfer
Redial
Reestablish
DID Window
The <DID> window imports and displays the DID information set in the iDCS system. Only the
selected DID is displayed in the DID columns of <Incoming Calls> window, <Active Calls>
window, and <Held Calls> window. Other calls are forwarded to the ‘DID call forwarding
number not being serviced’ set in the options.
Also, the DID information exists in the DID column of the <Active Calls> window. If a BLF
group is set in the DID, the <BLF> window will be automatically changed to the set BLF.
The user can select one of the DID list or Queue list from the options.