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TABLE OF CONTENTS
ABOUT THIS BOOK ......................................................1
THINGS YOU SHOULD KNOW ......................2–3
OUTSIDE CALLS
Making an Outside Call..............................................................4
Answering an Outside Call ........................................................4
Universal Answer ......................................................................4
Flash/Recall ............................................................................4–5
Busy Line Queuing with Callback ............................................5
INTERCOM CALLS
Calling Other Stations ................................................................6
Answering Intercom Calls ..........................................................6
Busy Station Callback ..............................................................6
Busy Station Camp-on ..............................................................6
Calling Your System Operator ..................................................7
CALL PROCESSING
Holding Calls..............................................................................8
Transferring Calls ......................................................................9
Transfer with Camp-On ..............................................................9
Transfer Cancel ..........................................................................9
Transfer Recall............................................................................9
Call Waiting ..............................................................................10
Setting Up a Conference ........................................................10
Forwarding Your Calls ........................................................10–12
Call Pickup ..............................................................................12