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2-9016/9022/9023/9026
Caller ID User’s Guide
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Models 2-9016/9022/9023/9026
15377150 ( Rev. 1 E/F)
98-45
Printed in China
INTRODUCTION
Your Caller ID unit stores and displays specific information, provided by your
local telephone company, to subscribers of Caller ID or similar caller
identification services. You must subscribe to one of these services in order
to use this unit.
Your Caller ID unit enables you to:
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 80 incoming calls sequentially.
• Know who called while you were away.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following items:
MESSAGE INDICATORS
The following special messages indicate the status of a message or the unit:
NO CALL The caller memory is empty.
UNKNOWN CALL The incoming call does not have Caller ID service or
their service area is not linked to yours. If
“UNKNOWN
NAME”
appears with a calling number, the name
information was not available for that number.
REPLACE BATTERY Battery power level is low and batteries must be
replaced.
BLOCKED CALL The caller of the incoming call is registered as
“Private Number” and their Caller ID information is
withheld.
ERROR Caller ID information has been corrupted during
transmission.
NO DATA No Caller ID signal has been detected, or Caller ID
service has not been activated.
START/END The Caller ID memory log is at the START/END of
the point.
REMINDER: This
product requires a
subscription to Caller
ID service from your
telephone company.
Caller ID unit
Telephone line cord
DELETE REVIEW
MODULAR JACK REQUIREMENTS
You need an RJ11(CA11A) type modular jack, which is the most
common type of phone jack and might look like the one pictured
here. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.
POWERING THE CALLER ID UNIT
+
+
+
-
-
-
AM
PM
LOW
INSTALLING THE BATTERIES
Disconnect the line cords from the back of the unit and
wait a few seconds for the unit to go into standby.
1. Use a screwdriver or other flat tool to open the
battery compartment door.
2. Insert 3 “AAA” size batteries (not included) as shown
on the diagram in the battery compartment.
3. Close the battery compartment door securely.
LOW BATTERY INDICATOR
If the LOW BATTERY indicator appears in the display,
you need to replace the batteries. It is important that
you replace the batteries as soon as possible to
guarantee reception of the Caller ID signals.
When you replace the batteries, your Caller ID unit retains stored information for up to 60
seconds. It is still a good idea to write down information that you do not want to lose.
2. Plug another telephone line cord into the remaining jack on the back of the
Caller ID unit and into the answering machine’s Input/Line jack.
3. Plug a third telephone line cord into the answering machine phone jack and
into the telephone.
OPERATION
SUMMARY SCREEN
The Summary Screen shows the current
time, current date and number of new calls
to be reviewed. The Summary Screen is
displayed until any button is pressed. After
the new call is received, the Summary
Screen is displayed after 10 seconds and
the New Call LED will flash on.
NOTE: The number of new calls is
displayed until any new calls have been
reviewed.
The time and date will be programmed
automatically when the first caller ID information
is successfully received.
AM
PM
RECEIVING AND STORING CALLS
This unit receives and displays information transmitted by your local phone
company. This information can include the phone number, date, and time;
or
the
name, phone number, date, and time.
The unit can store up to 80 calls records. When the memory is full, a new call
automatically replaces the oldest call in memory.
“NEW”
will appear in the display for calls received that have not been reviewed.
REVIEW
button
INSTALLATION
DELETE REVIEW
NEW
A
M
CAL L
#
LOW
REVIEW AND DELETE BUTTONS
REVIEW BUTTONS
• Press REVIEW to see the next record.
When all messages have been viewed, the
LCD displays START/END.
• Press
REVIEW to view previous
records.
DELETE BUTTON
• To permanently delete the call record shown
in the display, press the DELETE button
once.
• To permanently delete all the call records,
(any call record can be shown on the
display), press and hold the DELETE button
for about 3 seconds and release when the
display request the confirmation
“DELETE
ALL?”
Press the DELETE button once again
to delete all records, or if you don’t wish to
delete all records, do not touch any buttons
and the unit will timeout after 10 seconds,
keeping the records.
REVIEW
button
NEW CALL
indicator
DELETE
button
NOTE: Check with your
local phone company
regarding name service
availability.
I
MPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
INSTALLING YOUR CALLER ID UNIT
1. Plug a telephone line cord into either jack on the back of the Caller ID unit and
into the modular jack on the wall.
2. Plug another telephone line cord into the remaining jack on the back of the
Caller ID unit and into the telephone.
INSTALLATION WITH A STAND-ALONE ANSWERING MACHINE
The answering machine must be set to answer calls after at least 2 rings to
properly receive Caller ID information. To use your Caller ID unit with an
answering machine:
1. Plug a telephone line cord into either jack on the back of the Caller ID unit and
into the modular jack on the wall.
TROUBLESHOOTING TIPS
NO DIAL TONE ON THE PHONE ATTACHED TO THE CALLER ID UNIT
• Check all cabling to make sure that all connections are secure.
NO DISPLAY
• Check for proper battery installation.
NO INFORMATION IS SHOWN AFTER THE PHONE RINGS
•
“NO DATA”
appears in the display if no Caller ID signal has been detected, or
Caller ID service has not been activated by your local telephone company.
• Be sure to wait until the second ring before answering.
ERROR MESSAGE IS DISPLAYED
•
“ERROR”
appears in the display if the unit detects anything other than valid
Caller ID information during the silent period after the first ring. This message
indicates either the presence of noise on the line, or that an invalid message
has been sent from the telephone company.
TWO-LINE SYSTEM INSTALLATION
You must use two Caller ID units if you
want to use Caller ID for both lines. You
must also purchase a special two line
triplex adapter.
1. Plug the triplex adapter into your two-
line modular wall jack.
2. Plug your two-line phone into the two-
line receptacle on the triplex adapter.
3. Plug each Caller ID unit into a single-
line receptacle on the triplex adapter.
CHOOSING A LANGUAGE
This unit can display the message indicators in English (default upon initial
battery installation), Spanish, or French. To select a language:
1. Press and hold the DELETE button.
2. Then press the REVIEW
button.
3. Release both buttons when the display shows the current language.
4. Press the REVIEW
or button to scroll through the language options.
5. Press the DELETE button once to save your selection.
ADJUSTING THE CONTRAST/VIEWING ANGLE
This unit can adjust the contrast/viewing angle of the display for better readability
at certain viewing angles. To adjust the contrast/viewing angle:
1. Press and hold the DELETE button.
2. Then press the REVIEW
button.
3. Release both buttons when the display shows the current contrast level.
4. Press either REVIEW
or to scroll through the contrast levels. The
levels available are 1-5.
5. Press the DELETE button once to save your selection.
IMPORTANT INFORMATION
NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Industry Canada does not guarantee the equipment will operate to
the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to telephone company tariffs and, therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy which may interfere with residential radio
and television reception if not properly installed and used in accordance with instructions contained in
this manual. Reasonable protection against such interference is ensured, although there is no guarantee
this will not occur in a given installation. If interference is suspected and verified by switching this
equipment on and off, the user is encouraged to try to correct the interference by one or more of the
following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with
respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also
wish to consult a qualified radio/television technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC
Rules and Regulations. This apparatus does not exceed the class B limits for RF noise emissions
specified in the RFI regulations of the Industry Canada.
TELEPHONE NETWORK INFORMATION
Should your equipment cause trouble on your line which may harm the telephone network, the
telephone company, where practicable, may notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business. If
these changes are expected to affect the use or performance of your telephone equipment,
the telephone company will likely give you adequate notice to allow you to maintain
uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
© 1998 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
SERVICE
Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift
recipient that if any manufacturing defect becomes apparent in this product within
1 year from the original date of purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include damage to the product resulting from accidents,
misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with
accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thomson Consumer Electronics Canada, Inc.
Distribution Centre
7400 A Bramalea Road
Mississauga, Ontario L5S 1X1
The provisions of this written warranty are in addition to and not a modification of
or subtraction from the statutory warranties and other rights and remedies
contained in any applicable legislation, and to the extent that any such provisions
purport to disclaim, exclude or limit any such statutory warranties and other rights
and remedies, such provisions shall be deemed to be amended to the extent
necessary to comply therewith.
If you are unable to find a qualified servicer for out of warranty service, you may
write to:
Thomson Consumer Electronics Canada, Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.
PURCHASE DATE_________________________________________________
NAME OF STORE _________________________________________________
REN NUMBER
On the bottom of this equipment is a label indicating, among other information,
the FCC Registration number and Ringer Equivalence Number (REN) for the
equipment. You must, upon request, provide this information to your telephone
company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone
number is called. In most (but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN, you should
contact your local telephone company.