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TROUBLESHOOTING TIPS
NO DIAL TONE
• Check all cabling to make sure that all connections are secure and not damaged.
• Check hook switch: Does it fully extend from the handset when it is lifted from cradle?
NO INFORMATION IS SHOWN
AFTER THE PHONE RINGS
• Did you order Caller ID service from your local telephone company?
• Be sure to wait until the second ring before answering.
ERROR MESSAGE IS DISPLAYED
•
ERROR
appears in the display if the unit detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates either the
presence of noise on the line, or that an invalid message has been sent from the telephone
company.
• Be sure to wait until the second ring before answering.
PHONE DOES NOT DIAL OUT
• Make sure the TONE/PULSE switch is correctly set.