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Limit
ed
W
arranty
What your limited warranty
cov
er
s:
•
Defects
in
materials
or w
orkmanship
.
For
how long after your
pur
chase:
•
One
year
,
from date of
purchase. Please
retain your
sales
r
eceipt
,
as
that
will act
as
your proof of
purchase
in
order
to
validate
warranty status.
What
we will
do:
•
Provide
you with a new
or
,
at our
option,
a
refurbished exchange
unit of
same or similar m
o
d
e
l
.
The exchange model
is under warranty for the
remainder
of the original product's one year warranty, or 90 days from
the date the replacement product was shipped to
yo
u
,
whichever is
longer
.
How
to
get
service:
•
Call Customer Care
at
1
-
877
-
722
-
4908
.
Please
have your product w
i
t
h
you and please have your model number and date code available
when
calling us. The model
number and date
code
can be found on the
underside
of the
base unit.
If
you are within your limited warranty period and it is determined
that
service is
required:
•
We will ask that you properly pack your product to avoid shipping
dam
ag
e
.
We
recommend
that you use the original carton and packing
materials.
•
We
will
ask
you to
include
with your product the following:
Your
na
m
e
,
return shipping
address
and daytime phone number
handwritten or
typed
on a
sheet
of paper
A
legible
copy of your
sales
receipt
(p l e a s e
do not
send
the original
sales receipt)
•
Ship
your product
p
r
e
pa
i
d
,
to the address we
p
r
ovi
d
e
.
We suggest
shipping
your product via a traceable
carrier
,
as we are not r
esponsible
for
lost
,
mis-directed
or
damaged shipments. You
may want to write the
date
shipped,
carrier
and
tracking
number
her
e:
•
Upon receipt of your product we will validate your product is under
warranty and if
determined your
product
is
warranty
e
li
g
i
b
l
e
,
we will ship
to you a new
o
r
,
at our
o
p
t
io
n
,
a
refurbished exchange
unit of same or
similar model. This exchange
unit will be
shipped
to you at no
cost
.