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TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.
Problem Suggestion
Low volume or unusual
sounds.
Someone has picked up another phone on the
same line. Hang up the other phone.
Press
CHANNEL
to change the channel.
Adjust the handset’s volume.
Severe noise interference. Press
CHANNEL
to change the channel.
Keep the handset away from computers, re-
mote control toys, wireless microphones, alarm
systems, intercoms, room monitors, fluorescent
lights, and electrical appliances.
Move to another location or turn off the source
of the interference.
The phone cannot be operated
at a useful distance from the
base because the signal be-
comes weak or noisy (hand-
set’s range has decreased).
Fully extend the base’s antenna in a vertical po-
sition.
Be sure neither antenna is touching a metal sur-
face.
Return the handset to the base to recharge the
battery pack.
The phone does not work or
works poorly.
Be sure the base’s phone line cord and AC
adapter are correctly and securely connected,
and the battery pack is charged.
The handset battery pack does
not charge.
Check the charging contacts on the handset
and base. If they are dirty, clean them with a
pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
43-1051.fm Page 16 Tuesday, August 17, 1999 1:08 PM