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Troubleshooting
ˆ
Troubleshooting
If your CID is not working as it should,
these suggestions might help you elimi-
nate the problem.
Problem Suggestions
Display is
blank.
Replace the batteries. See
“Installing Batteries/Setup”
on Page 10.
You have an
incoming call,
but do not
receive any
call informa-
tion.
Someone picked up a tele-
phone on the same phone
line before the CID recorded
the call record. This is not a
malfunction.
Check that the CID is cor-
rectly and securely con-
nected.
Call your phone company to
verify that your Caller ID ser-
vice is active.