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User Guide SoundPoint IP 650
3 - 12
Transferring a Call
A call can be transferred in one of three ways:
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— To transfer a call: on page 3-12.
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— To perform a blind transfer: on page 3-13.
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to Setting Up a Conference on page 3-10.
To transfer a call:
1. During a call, press
or the Trnsfer soft key.
The active call is placed on hold.
2. Do one of the following steps:
— Enter the number to which you want to transfer the call.
— Press , select Contact Directory, use and to
access the number, and then press the Dial soft key.
— Press , select Call Lists, select the appropriate list, use
and to access the number, and then select the Dial soft key.
— Press , , or to access the desired call list, use and
to access the number, and then select the Dial soft key.
Transfer