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may be new or reconditioned.
Polycom is expected to warrant any
replaced or repaired product or part for
ninety (90) days from shipment, or the
remainder of the initial warranty period,
whichever is longer.
Products returned to Polycom must be
sent prepaid and packaged appropriately
for safe shipment, and it is recommended
that they be insured or sent by a method
that provides for tracking of the package.
Responsibility for loss or damage does
not transfer to Polycom until the returned
item is received by Polycom. The re-
paired or replaced item will be shipped to
Customer, at Polycom’s expense, not later
than thirty (30) days after Polycom re-
ceives the defective product, and Polycom
will retain risk of loss or damage until the
item is delivered to Customer.
Polycom will not be liable under this
limited warranty if its testing and exami-
nation disclose that the alleged defect or
malfunction in the product does not exist
or results from:
• Failure to follow Polycom’s installa-
tion, operation, or maintenance instruc-
tions.
• Unauthorized product modification or
alteration.
• Unauthorized use of common carrier
communication services accessed
through the product.
• Abuse, misuse, negligent acts or omis-
sions of Customer and persons under
Customer’s control; or
• Acts of third parties, acts of God, ac-
cident, fire, lightening, power surges or
outages, or other hazards.
Exclusions
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT
OPERATE AS WARRANTED ABOVE,
CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY
SHALL BE REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE
PRICE PAID, AT POLYCOM’S OPTION.
TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDI-
TIONS, EXPRESS OR IMPLIED, EI-
THER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS,
OR CONDITIONS OF MERCHANT-
ABILITY, FITNESS FOR A PARTICU-
LAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGE-
MENT, ALL OF WHICH ARE EX-
PRESSLY DISCLAIMED. POLYCOM
NEITHER ASSUMES NOR AUTHO-
RIZES ANY OTHER PERSON TO AS-
SUME FOR IT ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR
USE OF ITS PRODUCTS.
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agree-
ments applicable to your product.