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Polycom
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CX500/CX600/CX3000 IP Phone User Guide
8 Polycom, Inc.
To answer a second call when you’re in an active call:
>> From the Incoming call screen, select Answer. Your active call is placed
on hold and your second call is answered.
To switch between calls:
1 Press the Home button on the phone, and then select Active Call.
2 From the In Call screen, use the up and down arrow buttons to
select the call that you want to activate, and then select Resume.
To make a new call and place the active call on hold:
1 From the In Call screen, select Menu, and then select New Call. Your
active call is placed on hold.
2 Enter a phone number or select a contact, and then select Call.