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Troubleshooting
My headset
does not work
with my phone.
Headset was not in pairing mode when mobile
phone menu selections were made. See page 5
“Pairing Your Headset.”
Incorrect menu selections were made on
your mobile phone. See page 5 “Pairing Your
Headset.”
I did not enter
my passkey.
Your phone did not locate the headset.
Repeat the pairing process on page 5.
Incorrect menu selections were made on your
mobile phone. Repeat the pairing process on
page 5.
Callers cannot hear
me, or I cannot
hear caller/dialling
tone.
The headset is not turned on or the headset is
not connected to mobile phone. Press the call
control button for 2 seconds until you hear a
beep or make sure the power switch is in the ON
position by sliding switch up and down again.
Your headset is out of range. Move the headset
closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your
battery using the AC power adapter supplied.
The listening volume is too low. Tap the volume +
key to increase the sound heard in the headset.