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1 Ensure Microsoft Lync/Office Communicator is running on your PC.
2
Reconnect USB cable to inline controller and the PC if disconnected.
3 Confirm the speaker and microphone settings for your PC softphone are set to Plantronics
Blackwire C710M/C720M as shown below:
PC audio setup for Windows 7 (To reach this screen: Control Panel > Sound)
Default Setting: All PC sounds and audio is played in the headset.
PC audio setup for Windows XP (To reach this screen: Start > Control Panel> Sound and Audio Devices)
Blackwire C7xx
Blackwire C7xx
Blackwire C7xx
Blackwire C7xx
Default Setting: All PC sounds and audio is played in the headset.
Use your headset with Microsoft Lync
®
/Office Communicator