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54 Frequently asked questions
• The phone may be at a location with
thick walls. Move the base.
Handset does not ring
• Check that the handset ringer is
turned on. See page 34.
Caller ID does not display
• Service may not be activated. Check
with your service provider.
• The caller's information may be
withheld or is unavailable.
Cannot make / answer a 2nd call
• Service may not be activated. Check
with your service provider.
• Check that the flash selection is
correct. See page 36.
Note
If the above solutions do not help,
remove the power from both the handset
and the base. Wait for 1 minute and try
again.