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Troubleshooting
Telephone troubleshooting.....
PROBLEMS CAUSES SOLUTIONS
- No dialling tone when
pressing .
- The base station is not properly
connected to electricity or to the
telephone sockets.
- Too far from the base station
- Battery pack is low (low battery icon
is displayed).
- Check the connections.(inside
cover).
- Move closer to the base
- Charge battery pack.(inside
cover).
- icon is blinking.
- The handset is not registered.
- The handset is out of range.
- Register the handset to the base
station.(p 14)
- Move closer to the base station.
- When the handset is placed
on the charging unit,no beep is
heard.
- The handset is not placed correctly
on the base station charging unit.
- Charging contacts are dirty.
- Take the handset off the base
station and put it back again.
- Clean them with a clean and dry
cloth.
- Battery icon remains empty
although the handset has
charged for 24 hours.
Handset battery pack is defective.
Please contact your PHILIPS
dealer in order to purchase new
rechargeable battery pack.
- No symbol on the display. - Battery pack is uncharged.
- The product is not properly connected
Charge battery pack.(inside cover).
Make sure your product is plugged
in.(inside cover).
- A phonebook entry has not
been memorised.
The phonebook you wish to use is full.
Delete some entries to free
memory space.
- Bad audio quality (crackles,
muted,echo,etc.).
- Interference from nearby electrical
appliance.
- Base station installed in a room with
thick walls.
- You are using the handset too far
from the base station.
- Try to plug the base station in
elsewhere.
- Install the base station in a
different room.
- Move closer to the base station.
- Caller display does not work.
Service not activated,wrong operator
or wrong setting.
Check your subscription with your
operator.
z Please read this user guide carefully before calling your Philips
Customer Care Center.
z IF NEEDED, check that the appropriate country code is set in the
phone : (see page 1).
:Short .
:Long.
Changing recall type (flash setting)
The use of some services accessed with (call waiting, call forward...) will
depend on the flash setting (Short/Long) according to your installation type (Public,
PABX). (country dependent)
or to choose between
Short or Long
www.philips.com/support
DECT 215 master UK indice 1.qxd 30/08/2004 15:44 Page 15