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Frequently asked
questions
No signal bar displays on the
screen.
The handset is out of range. Move it •
closer to the base station.
If the handset displays •
[UNREGISTERED], put the handset
on the base until the signal bar
appears.
If I fail to register the additional
handsets to the base station,
what do I do?
Your base memory is full. Unregister the
unused handsets and try again.
No dialing tone
Check your phone connections.•
The handset is out of range. Move it •
closer to the base station.
I cannot change the settings of
my voice mail, what do I do?
The voice mail service is managed by
your service provider but not the phone
itself. Contact your service provider to
change the settings.
The handset on the charger
does not charge.
Ensure the batteries are inserted •
correctly.
Ensure the handset is placed properly •
on the charger. The battery icon
animates when charging.
Ensure the docking tone setting is •
turned on. When the handset is placed
correctly on the charger, you can hear
a docking tone.
The charging contacts are dirty. •
Disconnectthepowersupplyrstand
clean the contacts with a damp cloth.
Batteries are defective. Purchase new •
ones from your dealer.
No display
Ensure the batteries are charged.•
Ensure there are power and phone •
connections.
Bad audio (crackles, echo, etc.)
The handset is nearly out of range. •
Move it closer to the base station.
The phone receives interference from •
the nearby electrical appliances. Move
the base station away from them.
The phone is at a location with thick •
walls. Move the base away from them.
The handset does not ring.
Ensure the handset ringtone is turned on.
The caller ID does not display.
The service is not activated. Check •
with your service provider.
The caller’s information is withheld or •
unavailable.