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4 SmartNode 4970/4980/4990 Series Quick Start Guide
A.0 Customer and Technical Support
Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP client
Online support: www.patton.com
E-mail support: support@patton.com—answered within 1 business day
Telephone support:
•
Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to
2200 UTC/GMT)
•
Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 9:00 am to 5:30 pm CET (08:00 to 16:30
UTC/GMT)
Fax: +1 (253) 663-5693 (USA) or +41 (0)31 985 25 26 (Switzerland)
B.0 Appendix—Factory default settings
B.1 SmartNode 4970
B.2 SmartNode 4980 & 4990
Username: administrator
Password: (blank)
IP Address: DHCP
Network Mask: n/a
Username: administrator
IP Address (Eth 0/0): DHCP
Network Mask (Eth 0/0): n/a
IP Address (Eth 0/1): 192.168.1.1 (DHCP Server)
Network Mask (Eth 0/1): 255.255.255.0