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Custom Service Builder
Custom Service and
Custom Service Builder
For easier operation, Voice Mail menus and the number of new
messages received can be displayed on the LCD screens of
Proprietary Telephones. Users can retrieve messages or specify
parameters.
Voice Mail (VM) Menu on the LCD
Using Custom Service, you can give callers 1-digit access to
department extensions, special announcements, and other
information. The caller listens to the first Custom Service Menu,
then selects from the options available. You can create a variety of
menus and make all necessary settings easily on a PC, with
graphical icons to guide you.
The KX-TVM50 provides 64 password-protected mailboxes and
the KX-TVM200 provides 1,024. When callers reach your mailbox,
they hear a personal greeting that you recorded (in any language
you want) and then get a chance to leave you a message. You can
also set the system to automatically forward messages to a back-
up mailbox, if desired.
Voice Mail Service
Answers incoming calls and routes the caller to the appropriate
extension or department.
Automated Attendant Service
The KX-TVM50 and KX-TVM200 can provide a kind of "interview
service." You can record up to 10 questions and set the system up
so that when someone calls, he or she is sent to the question-
and-answer mailbox. The system will ask the questions and then
record the caller's answers. This is ideal for such uses as taking
mail orders, screening job applicants, or conducting surveys.
Interview Service
This feature tells you when a caller has left a message in your
mailbox. It can notify you in any of three ways: by lighting the
"message waiting" lamp on your telephone; by sending a
message to your beeper, either telling you to call your mailbox or
actually providing the caller's number; or by calling you at a
telephone number you specified in advance.
Message Waiting Notification
You can program multilingual voice prompts. The opening
greeting can be set to let the caller choose a language, and you
can even program different incoming phone lines to be
answered in different languages. It’s a great feature for global
businesses.
Multilingual Voice Prompts
Mailbox owners can retrieve new messages simply by calling from
their extension or pre-registered telephone number. No confusing
log-in codes are required.
Direct Mailbox Access
If messages have not been “picked up” after a specified period of
time, the system can be programmed to automatically move or
copy the message to another mailbox.
Automatic Message Forward / Copy Message
The system can play special greetings for holidays and special
service settings can be programmed.
Holiday Service
Subscribers can change playback volume or speed while
listening to voice guidance or messages.
Playback Volume / Speed Control
When a port receives a fax call and CNG tones are detected, the
system automatically transfers the call to the designated fax
extension.
Fax Detection
Standard Functions
Thank you for calling Panasonic.
For English, press 1.
For Spanish, press2.
For information on new products, press 1.
For technical support, press2.
For information on training courses, press3.
To send us a fax, press 4.
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New Voice Mail Systems that Can Be Tailored to Your Needs
New Voice Mail Systems that Can Be Tailored to Your Needs
Intuitive Graphical Tool