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Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 49
Troubleshooting
General use
Problem Cause/solution
The unit does not
work.
LCheck the connections (page 14, 15, 16, 17).
LUnplug the AC adaptor to reset the unit.
Reconnect the adaptor and try again.
The line indicators do
not work properly.
LCheck the connections (page 14, 15, 16, 17).
The unit does not
ring.
LThe ringer is set to “Off”. Turn it on (see “Turning ringer
on/off ” on page 26).
LThe Do Not Disturb (DND) feature is turned on. Turn it off
(see “Turning Do Not Disturb (DND) on/off” on page 27).
LIf there are several non-system phones on the line that do
not ring, disconnect some of them. Having too many
phones connected can also result in low ringer volumes
on non-system phones.
You cannot hear a
dial tone.
LCheck the connections (see “Connecting the handset and
AC adaptor” on page 14).
LConfirm the telephone line cord is properly connected
(page 15, 16, 17).
LDisconnect the unit from the telephone line and connect a
known working telephone. If the working telephone
operates properly, contact our service personnel to have
the unit repaired. If the working telephone does not
operate properly, contact your telephone service provider.
Date and time on the
display flashes.
LSet the date and time (see “Date and time” on page 24).
You cannot dial. LCheck whether the dialing mode selection is correct (see
“Dialing mode” on page 24).
The battery is
discharged.
LPlease remove the battery when you cut the power
supply, as the battery will discharge automatically once
the power is cut according to the time shown on page 12.
How do I return to
standby mode
quickly?
LLift the handset, then place it back on the cradle.
LPress {SP-PHONE} 2 times.