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Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R B
attery charge is low. Fully charge the batteries (page 11).
I fully charged the
b
atteries, but
–
still flashes or
–
the operating time
seems to be shorter.
R C
lean the battery ends (
, ) and the charge contacts with
a
dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 42).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
i
n and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R T
he ringer volume is turned off. Adjust ringer volume (page 16,
22).
The base unit does not
r
ing.
R The ringer volume is turned off. Adjust ringer volume (page 22).
I cannot make a call. R Y
ou dialled a call restricted number (page 27).
R The key lock feature is turned on. Turn it off (page 18).
Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
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Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 40 2014/04/02 19:29:47