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Making/answering calls, intercom
Problem Cause/solution
is flashing. R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 31).
Noise is heard, sound cuts in and out. R Y
ou are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
The handset and/or base unit does
n
ot ring.
R The ringer volume is turned off. Adjust the ringer volume
(page 16).
R Night mode is turned on. Turn it off (page 30).
I cannot make a call. R T
he dialing mode may be set incorrectly. Change the setting
(page 14).
R The handset is too far from the base unit. Move closer and
try again.
I cannot make long distance calls. R M
ake sure that you have long distance service.
Caller ID
Problem Cause/solution
Caller information is not displayed. R Y
ou must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company for
details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed late. R D
epending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later.
R Move closer to the base unit.
The caller list/incoming phone
n
umbers are not edited automatically.
R The Caller ID number auto edit feature is turned off. Turn it
on and try again (page 28).
R You need to call back the edited number to activate Caller
ID number auto edit.
For assistance, please visit http://www.panasonic.com/help
47
Useful Information
TG9471(e)_1101_ver101.pdf 47 2012/11/01 9:55:25