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Answering system
I cannot dial the phone number
edited in the caller list.
L The phone number you dialed might have
been edited incorrectly (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page
32).
Time on the unit is shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 26).
The 2nd caller’s information is
not displayed during an outside
call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first
contact your service provider/telephone
company and subscribe to the desired
service.
After subscribing, you may need to contact
your service provider/telephone company
again to activate this specific service, even if
you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Problem Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on
(page 34).
L The message memory is full. Erase
unnecessary messages (page 35).
L The recording time is set to “Greeting
only”. Change the setting (page 39).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service
provider/telephone company (page 39).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
Problem Cause/solution
TG93XX_OI.book Page 50 Thursday, December 27, 2007 3:38 PM